Terms & Conditions

1. Agreement to Terms

By accessing and using the ZYNEX website and purchasing products from us, you accept and agree to be bound by and comply with the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on ZYNEX website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modifying or copying the materials
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained on the website
• Removing any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server

3. Disclaimer

The materials on ZYNEX website are provided on an 'as is' basis. ZYNEX makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall ZYNEX or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ZYNEX website, even if ZYNEX or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on ZYNEX website could include technical, typographical, or photographic errors. ZYNEX does not warrant that any of the materials on the website are accurate, complete, or current. ZYNEX may make changes to the materials contained on the website at any time without notice.

6. Links

ZYNEX has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ZYNEX of the site. Use of any such linked website is at the user's own risk.

7. Modifications

ZYNEX may revise these terms of service for the website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nepal and you irrevocably submit to the exclusive jurisdiction of the courts located in Nepal.

9. Product Information

We strive to provide accurate product descriptions, prices, and availability information. However, we do not warrant that product descriptions, prices, or other content of the website is accurate, complete, reliable, current, or error-free. If a product offered by ZYNEX is not as described, your sole remedy is to return it in unused condition.

10. Ordering & Payment

By placing an order on ZYNEX website, you represent that you are at least 18 years old and possess the legal right to enter into contracts. All orders are subject to acceptance and verification. ZYNEX reserves the right to refuse or cancel any order. Payment must be received before order processing begins. We accept various payment methods as indicated on the website.

11. Shipping & Delivery

ZYNEX delivers products to locations in Nepal and selected international destinations. Shipping costs will be calculated and confirmed before checkout. Delivery times are estimates and ZYNEX is not responsible for delays caused by circumstances beyond our control. Risk of loss and title for products passes to you upon delivery to the carrier.

12. Returns & Refunds

Please refer to our FAQ page for detailed information on return policies and refund procedures. In general, items may be returned within the specified timeframe if they are unused and in original packaging. ZYNEX reserves the right to refuse returns that do not meet our return policy requirements.

13. Limitation of Liability

In no case shall ZYNEX, our directors, officers, or employees be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products, even if advised of the possibility of such damages.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: